association management

Are you making the most of your neighbourhood?

Our teams have got it covered – there's a lot we can do for your community

Our team members are trained to deliver world class services in all aspects of community and association management. We manage large projects, but are always happy to develop tailor-made service for our clients – we've established our structure to ensure our service delivery is both customer friendly and community centric above all else.


Owners association management

Based on our wide experience and qualifications, we are well placed to cater to a community's owners association management needs and more. Here are just a few of the services we can offer:


Association management
  • Provide Annual General and Extraordinary Assemblies assistance including setup,
    meeting notices, announcements, agenda compilation and circulation
  • Conduct regular board meetings
  • Prepare for board elections
  • Provide professional consultations to the board
  • Advise the board on strategic decision making and dispute resolution
  • Offer complete administrative and secretarial support
  • Introduce, uphold and enforce community governance strategies
  • Respond promptly to all service requests and emergencies
  • Establish and maintain homeowner / occupant data
  • Develop and maintain a communications strategy for residents
  • Offer government relations, legal support and local authorities liaison
  • Promote community spirit and resident engagement

Site and contract management
  • Review property conditions and conduct regular site inspections
  • Recommend and implement community improvements / enhancements
  • Source, negotiate and manage service providers, procurement and contracts
  • Hire, train and supervise on site personnel and sub-contractors
  • Advise and administer insurance coverage
  • Ensure regulatory compliance

Financial management
  • Prepare annual budgets customised to each individual community
  • Monitor / reconcile bank accounts
  • Direct day to day expenses
  • Manage cash flow (receivables and  payables)
  • Invoice and collect service fees
  • Direct and manage electronic funds
  • Maintain, monitor and manage investment funds
  • Compile financial reports incorporating statements, ledgers, cheque disbursements
    and income / expense – actuals and projections
  • Enforce financial penalties following community violations and late payments
  • Obtain relevant approval from regulatory bodies

Technical management
  • Manage infrastructure, underground networks and building services
  • Conduct limnology audits (condition of water bodies, water treatment)
  • Audit technical performance and energy management
  • Manage civil works, electromechanical systems
  • Landscaping and irrigation
  • Ensure health and safety compliance

Customer service
  • 24 hour, 365 days a year Customer Care
  • Crisis management and emergency response