Yes, service providers are allowed to enter the premises of the community provided they comply with the community rules and have a valid entry permit. Contractors can visit ecmpermits.ae to register themselves and apply for a permit.
No, the common property may not be used permanently by any individual.
Any external modifications that will change the aesthetics of the apartments are not permitted. Kindly log in to your portal using the LOG IN button at the top right and refer to the Home Modification Guidelines to understand the modifications that can be carried out on the balcony.